Frequently Asked Questions:
Why are the Windows left wet and not wiped down?
Due to the nature of the Pure Water, it is best to leave them dry naturally without using a Chamois Leather or Cloth which could introduce fibres and dirt from these. This allows your Windows to stay cleaner for longer.
Where is the Pure Water from?
Believe it or not, Pristine Clean actually produce their own Pure Water in Nottingham! The Water starts in simple ‘Tap Water’ form and then goes through various filtration processes until it comes through the other end ‘Pure’! Pure Water isn’t cheap to produce but we take our responsibilities very seriously and ensure the filters and resins are changed regularly and that the readings of the water are on or around ‘000’. If the readings are too high, the cleaning process will not work properly. Once the Pure Water is in its pure state, it is then pumped into the tanks within the vans, which we bring to your homes and premises to carry out the cleaning.
I have used this system before but it left dirty ‘rain drop’ marks on my windows after the cleaning!
Reason 1:
If the Pure Water isn’t produced with the correct methods, products, care and attention, it may well not be 100% pure. It takes a great deal of experience and training to know how to produce the pure water to a high standard.
Reason 2:
Even if the water is 100% pure, what can happen on the 1st or even 2nd clean is that when we clean the windows, we also clean the seals and frames. The seals can hold a lot of grime and if they’ve never had a good scrub before, when we leave, these can seep out dirty water (which will look like dirty raindrops). We, of course, do our best to prevent this from happening by spending more time at your property/premises on the initial clean. We are so confident of our cleaning services, that we offer a 24-hour guarantee.
Environmentally Friendly Cleaning
The Window Cleaning industry isn’t a large contributor to environmental pollution but it does have an impact, and anything we can do to lessen any potential damage is a step in the right direction.
Our most common contribution to possible environmental damage is the use of detergents when carrying out Traditional Window Cleaning, as detergents have been identified as polluters of groundwater and river water.
Our contribution to saving the planet may be small but we do try to make a difference.
Training
Director, David Lucas has been fully trained by The British Window Cleaning Academy (BWCA). This knowledge and training are passed onto all of our staff.
Terms & Conditions
We are as fair as possible but do ask for at least 48 working hours notice for cancellation of services. This is so we can cancel staff or at least try and book in other work. If you would like a copy of our full Terms & Conditions, please let us know.
Window Cleaning Video
We have been voted in the top 3 best-rated Windows Cleaners in Nottingham for the 2nd year running. Three Best Rated go through a very strict regime to find the best with their 50-Point Inspection.
